Shipping Policy

Thank you for choosing Polymorph! We are committed to providing you with a seamless and efficient shopping experience. Please review our shipping policy to understand how we process and deliver your orders.

Shipping Rates:

  • Shipping charges are calculated based on the weight of your order and the destination.
  • We offer various shipping options at checkout, allowing you to choose the one that best suits your needs.

Shipping Methods:

  • We partner with reputable carriers to ensure timely and secure delivery of your orders.
  • Please note that delivery times may vary based on your location and external factors beyond our control.

International Shipping:

  • We offer international shipping to select countries. Shipping rates and delivery times may vary based on the destination.
  • Customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
  • Use the tracking number to monitor the progress of your shipment on our website or through the carrier's tracking portal.

Delivery Issues:

  • In the rare event of a delayed or lost shipment, please contact our customer service team at Contact@polymorph.live for assistance.
  • We are not responsible for delivery delays caused by unforeseen circumstances, such as severe weather conditions or carrier disruptions.

Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to prevent any delivery issues.
  • We are not responsible for packages delivered to incorrectly provided addresses.

Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.

Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.

“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™